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Make-A-Wish Foundation finds efficiency during the COVID-19 pandemic—and beyond

By Bill Durham
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The pandemic impacted their traditional operations, but Make-A-Wish Foundation transitioned to remote work quickly. With the technology tools to communicate with wish families, work remotely, support IT needs, and direct as much money as possible to grant wishes, the organization is focused on its mission of creating life-changing wish experiences for children with critical illnesses. Learn how they did it by accessing this article. #MicrosoftTeams

With COVID-19 impacting their traditional operations, Make-A-Wish transitioned their staff to work remote within a week and creatively pivoted to adventure boxes while in-person wish fulfillments were put on hold.

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