Supply chain disruptions do not have to be as earthshaking as a container ship stuck in the Suez Canal, although clearly, that disaster just added to the problem. The perilous impact of supply chain disruptions can come in many shapes and forms.
Let’s explore a few.
Microsoft Dynamics 365
U.S. manufacturing production, which had been slowly declining for decades, saw its lowest point during the Great Recession of 2008-2009. Since then, however, the sector has seen a strong rebound.
Two reasons often cited for the decline are offshoring and the slow adoption of innovative technologies. Let’s take a look at these factors one at a time.
TGI Friday’s popular and rapidly growing restaurant franchise in the UK wanted a more scalable, flexible platform for core business processes. To support its ambitious growth, the franchise is consolidating business operations starting with financial management on Microsoft Dynamics 365. Built-in functionality and ease-of-use mean that TGI Fridays can continue to onboard more business processes while expanding its franchise.
Microsoft Omnichannel for Customer Service provides a modern, customizable, high-productivity app that lets agents help customers across different channels via a unified interface. Learn more about the current functionality of Omnichannel in this short video.